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Can I grind coffee beans in advance?

The moment coffee beans are ground, their delicate flavors and aromas begin to escape into the air. While it’s safe to use coffee ground earlier, the peak flavor fades quickly—most experts agree noticeable changes start within 30 mins. For the most vibrant and flavorful cup, brew your coffee the same day you grind it.

Do you offer pre-ground coffee?

To ensure you receive the maximum flavor experience and appreciate the journey from pick-to-sip, we exclusively offer whole bean coffee and recommend finding a coffee grinder that fits your budget to enjoy freshly ground coffee every day. If you’re not interested in grinding coffee as part of your morning coffee routine, be sure to check out our other convenient coffee solutions!

What happens if my hot coffee cools down?

For the highest quality coffee experience, it’s best to enjoy coffee immediately after brewing, before it gets to room temperature. Using heat during brewing unlocks many of the unique flavors in coffee, but reheating brewed coffee will degrade these unique flavors.

Have it Jonny’s Way: If your coffee cools to room temperature, keep cooling it by adding ice to make an iced coffee—a way to change up the experience, especially on warmer days!

Do coffee beans expire?

How long do whole beans last? Up to 3 months generally–be sure to check out our full freshness & flavor guide here!

How do I store coffee beans?

Our whole bean bags are equipped with a 1-way valve, so you can leave the beans in their original packaging. Seal tightly between uses by folding the ties flat. The valve releases carbon dioxide while keeping oxygen out, preserving freshness. Store in a cool, dry place away from heat or sunlight. Avoid the fridge as moisture and temperature swings can degrade the beans and dull their flavor.

Can I freeze coffee beans?

Freezing locks in the freshness of your beans at the time they go in (check out our guide to coffee freshness here). If you won’t use beans within 1-2 weeks, freeze them in a freezer-safe container or in airtight bags, pressing out as much air as possible before sealing. Only take out what you need at a time and avoid repeated freezing and thawing to preserve quality. Treat your beans with care—they deserve it!

How do I dilute coffee properly?

If you need to make your coffee weaker, there is a more optimal way to do it. Find out more on our coffee education blog, coming soon!

Orders & Shipping

When will my order ship?

Once you’ve completed your order, we’ll send you a confirmation email to let you know we’re on it. After freshly roasting or brewing your coffee, we’ll send it on its way! When your order ships, you’ll receive a shipping notification email with a tracking number so you can follow your order's journey, should you wish. This link will give the most up-to-date delivery time.

Please note: it can sometimes take 1-2 business days for the carrier to update the tracking, so if you don’t see it immediately, don’t worry—good things take time.

How does cold brew stay fresh during delivery?

Cold brews arrive in an insulated cooler bag with ice packs to keep things cool for up to 24 hours (even in the California heat). If you're a Cold Brew subscription member, you receive $5 off your next order for returning the packaging materials to us!

Can I order wholesale for my business?

For wholesale/distribution inquiries, please message us here.

Events & Community

Can I visit you locally?

We will be opening up our physical location soon for small get-togethers (we are currently setting up a new roaster)! Sign up below to be the first to know when our doors open.

Where is your coffee cart today?

Head over to our events page to see when and where our Coffee Cart will be serving up coffee, treats, and good company!

How do you support coffee farmers?

We’re committed to more than just exceptional coffee—we believe in honoring the farmers who grow it. Our mission is to ensure they receive fair compensation for their hard work by going beyond Fair Trade pricing for each pound of coffee. Our Farmer Impact Fund (launching in 2025) will further our lasting relationships with our partners by ensuring farmers are equity partners in our company.